Appointment Confirmation
Every booking is confirmed by email and WhatsApp the moment it's made.
Starts when: An appointment is booked
- Confirmation email
- Confirmation on WhatsApp
Fewer no-shows, more repeat bookings
For businesses that run on appointments, every empty slot is lost revenue. SalesLama confirms each booking straight away, follows up on no-shows, asks for feedback after each visit and reminds past clients to come back.
The problem
Where follow-up breaks down
No-shows cost money
Missed appointments leave empty slots, and most clients who miss one never rebook.
Front desks are stretched
Confirming, reminding and rebooking by phone takes hours your team doesn't have.
Clients don't return
Without a reason to come back, one-time clients drift to someone else.
Ready Automations
8 automations to start with
Clone any of these from Ready Automations in the app, adjust the messages and timing, and switch it on.
Missed Appointment Follow-up
A no-show triggers a reschedule email and a high-priority task to rebook.
Starts when: An appointment is marked as a no-show
- Reschedule email an hour later
- High-priority task to rebook them
Post-Appointment Feedback
Ask for feedback the day after each visit.
Starts when: An appointment is marked completed
- Feedback email the next day
Customer Satisfaction Survey
A one-question survey shows which clients are happy, so you know who to ask for a review.
Starts when: Contacts tagged “survey”
- One-question satisfaction (NPS) survey
- Survey tag removed
Referral Request
Ask happy clients to refer a friend.
Starts when: Contact tagged “happy-customer”
- Referral request email
- Tag “referral-asked”
Birthday Greeting & Offer
A birthday message with a small offer gives clients a reason to book again.
Starts when: The contact's Date of Birth
- Birthday email with a small offer
- Birthday wishes on WhatsApp an hour later
Inactive Customer Reactivation
Reach out to clients who haven't booked in a while, with a call task for your team.
Starts when: Contact tagged “inactive”
- “We miss you” email
- Catch-up call task 3 days later
Payment Due Reminder
Remind clients before a package or invoice payment is due.
Starts when: 2 days before the contact's Payment Due Date
- Polite payment reminder email
- WhatsApp nudge the next day
Automations marked Pro are Advanced Ready Automations, included in the Pro plan. The rest are on every plan.
Built in
Features that matter for Clinics, salons & services
Appointment services
Set up your services and booking page in SalesLama. Bookings, completions and no-shows each start an automation.
WhatsApp messages
Confirmations and reminders on WhatsApp, which clients read far more often than email.
Staff tasks
Rebooking calls and follow-ups go to the right person with a due date.
Use cases for other industries
Try SalesLama free for 7 days
Clone a Ready Automation and run it on your own contacts, or book a call and we'll set it up with you.