Bring shoppers back for every launch and sale

Repeat customers drive most of a store's revenue. SalesLama announces new products and sales by email and WhatsApp, tells waitlisted shoppers when items are back, asks for reviews after a purchase and brings quiet customers back.

The problem

Where follow-up breaks down

Launches go unnoticed

A single newsletter is easy to miss, so new products and restocks reach only a fraction of interested shoppers.

Few reviews

Happy customers rarely leave a review unless someone asks them at the right time.

Customers drift away

Shoppers who bought once often never return, and nobody notices until they are long gone.

Ready Automations

8 automations to start with

Clone any of these from Ready Automations in the app, adjust the messages and timing, and switch it on.

Pro

New Product Arrival

Announce new products by email, follow up on WhatsApp with anyone who didn't open, and pass interested shoppers to sales.

Starts when: Contacts tagged “product-updates”

  1. Announcement email, opens tracked
  2. Interested? → tag them, follow-up task for sales
  3. Not opened: WhatsApp announcement the next day
All plans

Back in Stock Alert

Waitlisted shoppers hear the moment an item is back, then come off the waitlist automatically.

Starts when: Contacts tagged “waitlist”

  1. Back-in-stock email
  2. WhatsApp alert 2 hours later
  3. Removed from the waitlist
All plans

Seasonal Sale Campaign

An announcement, a reminder and a last-chance WhatsApp for every seasonal sale.

Starts when: Contacts tagged “newsletter”, run each season

  1. Sale announcement
  2. Reminder email 2 days later
  3. Last-chance WhatsApp 2 days after that
All plans

Holiday Sale Countdown

Give VIP customers early access, then a final-day reminder.

Starts when: Contacts tagged “vip”

  1. Early-access email
  2. Final-day email 4 days later
  3. Last-chance WhatsApp a few hours later
All plans

Post-Purchase Thank You & Review

Thank every buyer, then ask for a review five days later, once the order has arrived.

Starts when: Contact tagged “purchased”

  1. Thank-you email
  2. Review request 5 days later
  3. Tag “review-requested”
All plans

Birthday Greeting & Offer

A birthday email and WhatsApp with a small offer, sent on the day.

Starts when: The contact's Date of Birth

  1. Birthday email with a small offer
  2. Birthday wishes on WhatsApp an hour later
All plans

Inactive Customer Reactivation

Reach out to customers who haven't bought in a while, with a follow-up call for your best accounts.

Starts when: Contact tagged “inactive”

  1. “We miss you” email
  2. Catch-up call task 3 days later
All plans

New Contact Welcome Series

Three welcome emails over a new subscriber's first week.

Starts when: Any contact created today

  1. Welcome email
  2. Getting-started email on day 2
  3. Check-in email on day 6

Automations marked Pro are Advanced Ready Automations, included in the Pro plan. The rest are on every plan.

Built in

Features that matter for E-commerce & retail

Email and WhatsApp

Send through Google, Outlook or SMTP email and WhatsApp, from the same automation.

Tags and segments

Tags such as VIP, waitlist and newsletter decide who receives each campaign.

Integrations

Bring orders and sign-ups in from your store with webhooks, Zapier or Make.

Use cases for other industries

Try SalesLama free for 7 days

Clone a Ready Automation and run it on your own contacts, or book a call and we'll set it up with you.